Privacy & Policy

PRIVACY ANDSECURITY POLICIESWe arecommitted to protecting and respecting your privacy. This clause 1 sets out thebasis on which any personal data we collect from you, or which you provide tous, will be processed by us. By visiting our website you are accepting andconsenting to the practices described in this clause 1. 1.1 We maycollect and process the following data about you:(a) You maygive us information about you by filling in forms on our website or bycorresponding with us by phone, email or otherwise. This includes informationyou provide when you register to use our site, subscribe to our service, searchfor a product, place an order on our site, participate in discussion boards orother social media functions on our site, enter a competition, promotion orsurvey, and when you report a problem with our site. The information you giveus may include your name, address, email address and phone number, financialand credit card information. 1.2 We useinformation held about you in the following ways:(a)Information you give to us. We will use this information:(i) tocarry out our obligations arising from any contracts entered into between youand us and to provide you with the information, products and services that yourequest from us;(ii) toprovide you with information about other goods and services we offer that aresimilar to those that you have already purchased or enquired about;(iii) toprovide you with information about goods or services we feel may interest youin pursuant of our legitimate business interests. If you are an existingcustomer, we will only contact you by electronic means (email or SMS) withinformation about goods and services similar to those which were the subject ofa previous sale or negotiations of a sale to you. If you are a new customer wewill contact you by electronic means only if you have consented to this. If youdo not want us to use your data in this way, please let us know.(iv) tonotify you about changes to our service;(v) toensure that content from our website is presented in the most effective mannerfor you and for your computer. 1.3Information we collect about you. We will use this information:(a) toadminister our website and for internal operations, including troubleshooting,data analysis, testing, research, statistical and survey purposes;(b) toimprove our website to ensure that content is presented in the most effectivemanner for you and for your computer;(c) toallow you to participate in interactive features of our service, when youchoose to do so;(d) as partof our efforts to keep our site safe and secure;(e) tomeasure or understand the effectiveness of advertising we serve to you andothers, and to deliver relevant advertising to you;(f) to makesuggestions and recommendations to you and other users of our website aboutgoods or services that may interest you or them. 1.4Disclosure of your information: (a) We may disclose your personal informationto our professional advisors or if we are under a duty to do so in order tocomply with any legal obligation. 1.5 Wherewe store your personal data (a) the data that we collect from you may betransferred to, and stored at, a destination outside the European Economic Area(“EEA”), where your data is being transferred outside of the EEA we willendeavour to protect your data with appropriate safeguards such as the EU-U.S.Privacy Shield, European Commission decision 2002/2/EC, Binding Corporate Rulesor other appropriate safeguards. It may also be processed by staff operatingoutside the EEA who work for us or for one of our suppliers. Such staff maybeengaged in, among other things, the fulfilment of your order, the processing ofyour payment details and the provision of support services. By submitting yourpersonal data, you agree to this transfer, storing or processing. We will takeall steps reasonably necessary to ensure that your data is treated securely andin accordance with this privacy policy.(b) Wherewe have given you (or where you have chosen) a password which enables you toaccess certain parts of our site, you are responsible for keeping this passwordconfidential. We ask you not to share a password with anyone.(c)Unfortunately, the transmission of information via the internet is notcompletely secure. Although we will do our best to protect your personal data,we cannot guarantee the security of your data transmitted to our site; anytransmission is at your own risk. Once we have received your information, wewill use strict procedures and security features to try to prevent unauthorisedaccess. 1.6 Yourrights (a) You have the right to ask us not to process your personal data formarketing purposes. We will usually inform you (before collecting your data) ifwe intend to use your data for such purposes or if we intend to disclose yourinformation to any third party for such purposes. You can exercise your rightto prevent such processing by checking certain boxes on the forms we use tocollect your data. You can also exercise the right at any time by contactingour Customer Services team.(b) Ourwebsite may, from time to time, contain links to and from the websites of ourpartner networks, advertisers and affiliates. If you follow a link to any ofthese websites, please note that these websites have their own privacy policiesand that we do not accept any responsibility or liability for these policies.Please check these policies before you submit any personal data to thesewebsites. 1.7 Accessto information (a) European Union’s General Data Protection Regulation (GDPR)gives you the right to access information held about you. Your right of accesscan be exercised in accordance with the Act. Any access request will be free ofcharge. You also have the right to:Right ofaccess by the data subjectRectificationand erasureRight torectificationRight toerasure (‘right to be forgotten’)Right torestriction of processingNotificationobligation regarding rectification or erasure of personal data or restrictionof processingRight to dataportabilityRight toobject and automated individual decision-makingRight toobjectAutomatedindividual decision-making, including profiling1.8 Changesto our privacy policy (a) Any changes we may make to our privacy policy in thefuture will be posted on this page and, where appropriate, notified to you byemail. Please check back frequently to see any updates or changes to ourprivacy policy. IN GENERALTheseprivacy and security policies demonstrate Digitally’ firm commitment to yourprivacy and the protection of your information and to providing a safe, securesite for electronic commerce transactions. Digitally is committed to ensuringthat your privacy is protected. Should we ask you to provide information bywhich you can be identified when using this website, then you can be assuredthat it will only be used in accordance with this privacy statement. Digitallymay change this policy by updating this page, so we suggest that you check thispage from time to time to ensure that you are happy with any changes. Theintellectual property rights in this website are owned and controlled by Digitally.All material featured and information provided on the website, whether text orimages, are protected by copyright, trademark and other intellectual propertyrights and are owned by or licensed to Digitally. You may download,electronically copy or print any of the contents on condition that you areusing them for personal and not for commercial purposes. Use for any otherpurpose is strictly prohibited without prior written permission from Digitally.No right, title or interest in any of the contents of this website will betransferred to you as a result of downloading, electronically copying orprinting or attaching to email such material. SECURITY OFEMAIL CORRESPONDENCEThe websitealso invites you to contact Digitally via email, through the ‘appointment’page. Email correspondence is free format text and cannot be encrypted,therefore it is not a secure means of communication. Please do not sendsensitive information, such as passwords or credit card information, via email. INTERNETSECURITYWe takesecurity very seriously and use the latest SSL (Secure Sockets Layer)encryption technology, this makes it extremely difficult for anyone else todecode. However, although we use advanced security measures to protect yourinformation against loss, misuse and alteration, as is the case with allcomputer networks linked to the internet, we cannot absolutely guarantee the securityof your information provided over the internet and will not be responsible forthis. SECURITYPOLICYOn placingan order through this website your personal details are protected frominterception assuring your security. Depending on your browser, you will see adifferent confirmation that your connection is secure. In most cases, you willsee a closed padlock at the foot of the browser. All transactions are confirmedand authorised by your card issuing bank. Digitally is rigorous in our approachin protecting the cardholder and we may contact you for additional securitypurposes should we deem this necessary. HOW WE USECOOKIESA cookie isa small file which asks permission to be placed on your computer’s hard drive.Once you agree, the file is added and the cookie helps analyse web traffic orlets you know when you visit a particular site. Cookies allow web applicationsto respond to you as an individual. The web application can tailor itsoperations to your needs, likes and dislikes by gathering and rememberinginformation about your preferences. We use traffic log cookies to identifywhich pages are being used. This helps us analyse data about web page trafficand improve our website in order to tailor it to customer needs. We only usethis information for statistical analysis purposes and then the data is removedfrom the system. Overall, cookies help us provide you with a better website, byenabling us to monitor which pages you find useful and which you do not. Acookie in no way gives us access to your computer or any information about you,other than the data you choose to share with us. You can choose to accept ordecline cookies. Most web browsers automatically accept cookies, but you canusually modify your browser setting to decline cookies if you prefer. This mayprevent you from taking full advantage of the website. LINKS TOOTHER SITESOur businessassociates and others, whose sites you may visit after clicking on a link fromour site, may have less stringent policies on privacy. It is important toremember that Digitally does not have control over these policies and we urgeyou to read their privacy statements where available before providing anypersonally identifiable information. Some of our business associates, whosesites you may visit after clicking on a link from our site, use cookies. We donot have control over these cookies. HOW DO WEKEEP YOUR INFORMATION UP TO DATE?Weendeavour to keep all information we hold as accurate and up-to-date aspossible. Please write to Digitally, 332, European Business Center, DIP 1, Dubai,UAE or email us at [email protected] to notify us of any changes to theinformation you have previously given to us, or if you are aware of anyinaccuracy in the information we hold about you. WHO AT DigitallyCAN SEE YOUR INFORMATION?Informationsubmitted to us is available to Digitally employees managing and using thisinformation, but otherwise is kept confidential from other members of ourstaff. DO WE SHAREYOUR INFORMATION WITH OTHERS?We may needto pass your information on to others solely to enable us to provide you withthe goods or services you have ordered or requested from us or otherwise inconnection with our relationship with you. If you permit us to do so byindicating at the time you register your details with us we may alsooccasionally pass your details to other companies in the Digitally group, aswell as business associates or other carefully selected organisations to enableyou to receive details of offers and events that may be of interest to you. WHAT DO WEDO WITH YOUR INFORMATION?Digitally useyour information to enable us to provide you with the goods or services youhave ordered from us or otherwise in connection with your relationship with us.We may also use the information you provide to us to improve the content andappearance of our website or catalogues. With a view to understanding ourcustomers better, and where you have indicated that you would like us to, wewill retain the information about yourself you provide us with and details ofany purchases you have made to enable us to offer products and services thatare likely to interest you. HOW CAN YOUSTOP RECEIVING MARKETING COMMUNICATIONS FROM US?If you wishto cease receiving marketing or market research communications from us or wouldlike us to cease processing your information in any other way you can simplyunsubscribe using the link in any of the marketing emails we send, email usdirectly at [email protected] or write to us at Digitally, 332European Business Center, DIP 1, Dubai, UAE. TELEPHONECALLS WITH USAs is thecase with most other organisations, communications with Digitally by telephonemay be recorded for the purposes of monitoring our customer service standardsand for security. LEGALMATTERSIf requiredby law Digitally will disclose personally identifiable information without yourpermission to the relevant legal authorities. This disclosure will be made ingood faith belief that such disclosure is required to investigate or protectagainst suspected criminal activities to our customers, affiliates, visitors orproperty (including this website), or to others. DATAPROTECTION LEGISLATIONDigitally’ willcomply with UAE Government authorities in respect of any information we hold. NOTIFICATIONOF CHANGESIn theevent that Digitally change any of our Privacy and Security policies we willpost details of the changes on this website. This will allow users to always beaware of our current policies. In the event that we decide to change our use ofpersonally identifiable information in a way that is different from that statedat the time of collection of said information, then we will notify users by wayof an email. We will give users a choice as to whether or not we use theirinformation in the different manner. SCOPE OFTHE PRIVACY AND SECURITY STATEMENTThisPrivacy and Security Statement applies to Digitally’ UAE